As an international Crisis Management, Suicide Prevention, and Leadership Skills presenter, Sergeant Kevin Briggs’ story and lived experiences have been featured at the Technology, Entertainment, and Design 2014 Conference as a TED Talk, Ciudad de Las Ideas (Mexico), NBC’s Access Live, Yahoo News, The New Yorker Magazine, Men’s Health Magazine, NPR’s Bob Edwards Radio Show, People Magazine, USA Today, as well as other magazines, newspapers, radio, and podcasts across the world. His first book, Guardian of the Golden Gate: Protecting the Line Between Hope and Despair, was released in July 2015.
Briggs, a retired California Highway Patrol sergeant, spent many years patrolling the Golden Gate Bridge. While on patrol, he encountered numerous individuals clinging to life by a thread – individuals who had lost hope and could see no way out of their current situation - ready to jump off the bridge to what they assumed was a sudden death and ending of their pain and hopelessness.
Briggs, through his compassion, gentle voice, eye contact, and his innate ability of “listening to understand” encouraged more than 200 individuals over his career to either not go over the bridge’s rail or come back to solid ground from where they had been standing precariously out on the chord of the bridge and start a new chapter in their life. These challenging, but rewarding efforts earned him the nickname “Guardian of the Golden Gate Bridge.” After a 23-year career with the California Highway Patrol, Briggs retired to dedicate his life to promote mental health awareness across the globe through Pivotal Points, an organization he founded to promote Crisis Management, Suicide Prevention, and Leadership Skills.
Briggs speaks publicly about not having the right kind of professional training to effectively assist persons in crisis when he first began work as a patrol officer. Throughout his career, he reached out to senior officers who had been in the trenches, asking for their guidance – how to approach an individual in crisis, what to say, what not to say, tone of voice, among many other things. He sought various professional training avenues including hostage negotiator training to continue to improve his skills and abilities. Over time and using all the things he learned, Briggs found a positive way to approach people in crisis, using listening skills he practiced finding the “thread” that would encourage individuals to find hope for tomorrow and allow them to make the decision to live for another day. He is a mental health consumer himself – Briggs suffers from depression related to his highway patrol officer and work leader experiences (including a motorcycle accident in which he was severely injured), as well as losing his grandfather to suicide, and other personal and family experiences.
Today, Briggs is mapping a movement as he speaks publicly about his suicide prevention and crisis encounters with people on the bridge. He shares his “Listening to Understand” skills followed up with key active listening points for anyone to use; his personal triad for healthy living; his RELEASE model to assist anyone in crisis; his crisis plan, and his personal mental health struggles while serving in the Army, as a police officer, as a cancer survivor, as a family member and father, and as a leader and co-worker. Briggs spends the majority of his time speaking/teaching at conferences, advocacy events, colleges and universities, first responder conferences, law enforcement (including FBI & Secret Service), and military bases. He also works with the American Foundation for Suicide Prevention (AFSP), National Alliance on Mental Illness (NAMI), corporations, and other venues.
In 2015, Briggs had the privilege of working across New Zealand and Australia with law enforcement, mental health organizations, and Mates in Construction, an organization which works to reduce suicide in the Australian construction industry. During his time there, he conducted 22 presentations focused on suicide prevention and crisis management.
Also in 2015, Briggs was honored to participate in an interview with StoryCorps. This interview is logged into The Library of Congress and is available online at
In 2016, Briggs had the privilege of Keynote and Workshop Presenter in Aachen, Germany at the International Federation of Telephone Emergency Services (IFOTES) Conference. IFOTES offers emotional support, immediately accessible to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide by telephone, mail or chat services. At the time, there were 31 Federations from 23 countries as member of IFOTES, working with about 22,000 voluntary workers and 1,000 professionals in the member countries.
In 2017, Briggs spoke at the International Association for Suicide Prevention (IASP) convention in Kuching, Malaysia. This bi-annual event is recognized as one of the world’s most significant convention on suicide prevention.
In honor of his work, Briggs has received several awards:
2017 Substance Abuse and Mental Health Services Administration Voice Award
2016 recipient of the National Council for Behavioral Health Visionary Leadership Award
2015 recipient of the joint American Psychiatric Association and California Psychiatric Association Warren Williams Award
2015 recipient of the Matthew Silverman Memorial Foundation Matt’s Hero Award
2013 recipient of the ASIS International Outstanding Officer Award
2013 Harvey’s Heroes Award (Steve Harvey Show)
American Foundation for Suicide Prevention Public Service Award
California State Senate Resolution for Public Service
Bay Area Jefferson Award for Public Service
Heroes Award, given by the Northern California Association of Public Safety Communications Officials International
2004 International Association of Chiefs of Police (IACP) Outstanding Service Award.
Listen to Kevin's Interview on Outreach Radio
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